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Bab­bel (Les­son Nine GmbH)

Foun­ded in 2007, Bab­bel is the world’s top-gross­ing and most effect­ive lan­guage-learn­ing app. No small feat, and no small chal­lenge. In a world that is rife with talks of walls, we’re build­ing bridges - mak­ing the lan­guage-learn­ing jour­ney as excit­ing and empower­ing as pos­sible, help­ing people forge new con­nec­tions and par­ti­cip­ate in worlds big­ger than their own. We do things that mat­ter. And fore­most, we make people speak their new lan­guage as they’ve always wanted to, so come work with us.

There’s still so much to do.

Bab­bel is for every­one. As our user base has grown, so has what they need from us. Their learn­ing needs, life exper­i­ences, and ref­er­ence points become more var­ied and col­our­ful by the day. Meet­ing those needs means ensur­ing users see them­selves reflec­ted - not just in our product - but the world it allows them to ima­gine with us. That means reflect­ing the dynam­ism and diversity of our users, as much as pos­sible, in the pro­duc­tion of Bab­bel. We cur­rently have 600 people from more than 50 nation­al­it­ies work­ing in our Ber­lin and New York offices, chal­len­ging and learn­ing from each other at every step. A cul­ture of dif­fer­ence and dig­nity is crit­ical to how we’ve con­nec­ted with mil­lions of users, in every hemi­sphere.

Our Lingo Ven­tura team is provid­ing a plat­form for arran­ging lan­guage travel exchanges as a full ser­vice (find­ing the schools, courses, guest fam­il­ies or hos­tels and addi­tional activ­it­ies). Not only do we make your lan­guage travel as easy as pos­sible, but we also make it a unique exper­i­ence! With us, people can immerse them­selves in new and excit­ing cul­tures and learn lan­guages nat­ur­ally.

Work­ing Stu­dent Account Man­age­ment

New Busi­ness Ini­ti­at­ives / Lingo Ven­tura team

Work­ing field:

  • Sup­port and fur­ther devel­op­ment of the sales depart­ment in Ger­man and Eng­lish lan­guage
  • Sup­port our Lingo Ven­tura team with the day-to-day busi­ness tasks
  • Do oper­a­tional cus­tomer ser­vice by phone and email
  • Sup­port of the account man­age­ment
  • Solve exit­ing chal­lenges and evolve and main­tain the product port­fo­lio
  • For­ward com­plex requests regard­ing reser­va­tion, regis­tra­tion and pay­ment pro­cesses
  • Act as a con­nector between cus­tom­ers and lan­guage schools

Require­ments:

You are:

  • A stu­dent in the field of tour­ism, com­mu­nic­a­tion, busi­ness stud­ies or lin­guistic
  • Inter­ested in the field of travel and lan­guages
  • Ser­vice-ori­ented and you have excel­lent com­mu­nic­a­tion skills
  • Pro­act­ive and with the abil­ity to pri­or­it­ize and mul­ti­task

You have:

  • An enga­ging per­son­al­ity and nat­ural abil­ity to con­nect and inter­act with people
  • Strong cus­tomer ori­ent­a­tion with the abil­ity to com­mu­nic­ate with part­ners and Cus­tom­ers
  • Basic exper­i­ence with Google products (e.g. Forms, Sheets) or MS Office etc.
  • Very good Ger­man lan­guage skills
  • A very good com­mand of Eng­lish

Nice to have:

  • Ini­tial exper­i­enced in tele­phone cus­tomer care
  • High inter­cul­tural aware­ness and engage­ment to col­lab­or­ate across diverse teams

What we of­fer:

Why Bab­bel?

Bab­bel is the world’s most suc­cess­ful lan­guage learn­ing app. Work with us to make a real impact in the world, in a mean­ing­ful way.

We’re driven by a bold chal­lenge
We solve mean­ing­ful prob­lems - at scale.
Diversity and dif­fer­ence are our strengths; lifelong learn­ing is our life’s blood
Work within a high-per­form­ing team at Bab­bel.
Tackle a steep learn­ing-curve – per­son­ally and pro­fes­sion­ally.
Work in a chal­len­ging envir­on­ment and where you’re expec­ted to bring your game face
Take advant­age of a lively star­tup atmo­sphere with friendly work­ing hours.
Draw from a vibrant inter­na­tional com­pany with people from over 50 dif­fer­ent nation­al­it­ies.
We offer great com­pany bene­fits (high-end com­pany bike, fresh fruit & drinks).

How to ap­ply:

Sounds good? We are already look­ing for­ward to hear­ing from you! Please apply via the fol­low­ing link:

https://jobs.babbel.com/en/job-details/?gh_jid=1520023

Questions about a career at Bab­bel? Con­tact us!